Shipping Policy
Last Updated: 03/06/2024
 
Welcome to MsTayna.In! We are committed to delivering your order promptly and efficiently. Below is our detailed shipping policy.
Order Processing
  • Processing Time: All orders are processed within 2-5 business days, excluding weekends and holidays. You’ll receive a confirmation email once your order is on its way.
  • Order Deadline: Orders placed after  8 AM local time will begin processing the next business day.
Shipping Options and Rates
We offer several shipping options to meet your needs:
  • Delivery Time: Typically 3-5 business days, varying by destination.
Please note: Delivery times are estimates and cannot be guaranteed due to potential carrier delays or other unforeseen circumstances.
International Shipping
We are excited to offer international shipping to select countries:
  • International Rates: Calculated at checkout based on the destination and weight of your order.
  • Delivery Time: Typically 5-7 business days, varying by destination.
Note: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Please check with your local customs office for more information.

Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress through our website or the carrier’s tracking portal.
 
Shipping Limitations
  • PO Box Addresses: Unfortunately, we do not ship to PO Boxes.
  • Product Restrictions: Some products may have shipping restrictions to certain areas, which will be indicated on the product page.
Damages and Lost Items
We strive to ensure your order arrives safely. However, if your order is damaged or lost during transit, please contact the carrier to file a claim.
  • Support Contact: Reach us at care@mstayna.in or +91 9111605966 for assistance.
  • Claims: Retain all packaging and damaged items when filing a claim.
Returns and Refunds
For information on returns and refunds, please visit our Return & Refund Policy.
Need Help?
We’re here to assist you! For any questions or concerns about your order, please.
 
contact us:
  • Email: care@mstayna.in
  • Phone: +91 9111605966
  • Address: 347, Trenguler Alok Nagar, Indore, Madhya Pradesh
Thank you for shopping with MsTayna.In!